About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You’re humble and collaborative; turn zero-to-one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

Airwallex is the leading financial technology platform for modern businesses growing beyond borders. With one of the world’s most powerful payments and banking infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all in one single platform. 

Established in 2015, our purpose is to connect entrepreneurs, business builders, makers and creators with opportunities in every corner of the world. Today, Airwallex has a global footprint across Asia-Pacific, Europe, and North America.

The Role:

1. You will work with relevant teams to ensure the feasibility of design, work with designers, developers and product managers to design experiences that help bridge the gap between our customers’ goals and the capabilities that Airwallex products can provide for them;

2. You will with an innate ability to translate findings into usable, useful, effective and efficient user experiences;

3. You will test and validate working hypothesis with users through usability testing of wireframes, clickable prototypes and published product, and participate in design critique;

4. You will turn data from market, industry trends, competitive analysis, and user experience research into user insights;

5. You will ensure all versions of project UX/UI documents are complete, current, and stored/ archived appropriately.

6. You will actively contribute designed documentation to the company’s design system to ensure sustainable, consistent, and reusable design components and guidelines.

Responsibilities：

1. Deliver artefacts that set the standard for design excellence, from ideation to prototypes to validate;

2. Work with other project stakeholders to deliver the information architecture, user story, customer journey map and wireframe flow for new production projects;

3. Work with visual designers, content writers, UX researchers to polish the wireframes into high-fidelity user interface for development;

4.  Actively conduct user interface reviews during engineering development phase to ensure built quality;

5. Regular review of usage data to analyse user behaviour and pain points;

6. Participating in key internal meetings including weekly status updates and planning sessions.

Qualifications：

1. Bachelor or above Degree in product-interaction design or related fields;

2. Online portfolio with a range of interactive samples;

3. Minimum of 7 years of direct experience in product design;

4. Financial experience preferred, but not essential;

5. Relevant experience in one or more specific business domains and in one or more markets and cultures is preferred;

6. Excellent understanding of user experience design for the web, mobile, or touch devices.

7. Good eye for visual design and hands on experience in user interface design;

8. Highly skilled in Figma, Sketch, Adobe Photoshop, Abstract, Zeplin, Jira, and Protopie or other design tools;

9. Ability to prototype and demonstrate design concepts to extended stakeholders using Invision, Principle or Framer tools;

10.  Experience in service design, conducting user research through various methods, and abilities to translate research finding into tangible product feature requirements or improvements, a good illustration skill is a plus.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Airwallex. At Airwallex you’ll have the ability to make an impact in a rapidly growing, global fintech. You’ll be offered a competitive salary and we also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organise regular team building events, encourage flexible/remote working and we give our people the freedom to be creative.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.