Regional Sales Manager - Ireland & Scotland

Deliveroo

Dublin, Dublin, Ireland Full Time

Reference: 490_682899_56e85e2e-8fad-4909-b24a-db75fc74b20b

About the team

United Kingdom & Ireland (UK&I) is the largest market for Deliveroo and is at the forefront of strategic, commercial and operational innovation. Our partner-facing commercial teams present one of the biggest growth opportunities available to Deliveroo and we are building a team of commercially savvy, entrepreneurial and ambitious individuals to help us fulfil our partners potential in key categories.

About the role

Reporting directly to the Head of Sales and working closely with the Regional Directors and their leadership teams, the Regional Sales Managers will be responsible for the sales team in Ireland & Scotland and its performance. You will be managing a team of Field Sales Executives, ensuring that they hit their sales targets.

This will involve direct support in-the-field signing best local restaurants in deals which require compelling proposals and complex negotiations. You will also be supporting the Regional managers to ensure we translate local knowledge to your team's priorities and work closely with the Regional Directors to ensure your team delivers the Regional strategies. You will role model best-in-class behaviours in Salesforce and support the roll-out of training programmes developed by the central sales organisation and Head of Sales in addition to providing 2- way feedback.

What you'll do

• Sales      Expert: Managing your team of direct reports to map, prospect, pitch and      close the highest potential restaurants across your region in an organised      fashion.

• Commercial      Acumen: work with commercial teams to structure complex deals and      negotiate effectively with restaurants to achieve the best outcomes for      Deliveroo

• Sales      Execution & Pipeline Management: own overall pipeline management in      their region with regular reviews.

• Communication:      Understanding and succinctly communicating Deliveroo's value proposition      to support the sell in to restaurants (physical visits, emails, calls, and      social media). Keep senior internal stakeholders informed of the sales      progress within your region

• People      Management & Coaching: significant time in-field leading their teams      on the ground - providing structure, clarity on priorities and setting      clear and stretching goals.

• Hiring,      Onboarding & Training: hire top-tier talent working with recruitment      and then manage onboarding - role-modelling best practices and embedding      tools, processes and rules of engagement.

• Performance      Management: strict management of underperformance via PiPs working      directly with HR.

• Process      Improvements: Gain insight in-field into challenges and opportunities for      the sales team and work with the Head of Sales to roll out improvements      (eg. SF efficiencies)

• Regional      Alignment and Strategic Deals: work closely alongside RMs/CMs to align on      regional priorities (eg. CVP gaps) and support BDMs with      deals/negotiations with key partners involving cross-functional support      eg. Marketing

• Territory      & Planning: optimise how their teams work the market including      efficient routing. Track competitor moves and surface market insights that      inform broader sales strategy.

• Problem      Solving: The first point of escalation for the RSM team, resolving local      issues quickly and keeping their region aligned with wider sales and      cross-functional priorities.

• Tasting:      Sample food from a variety of high quality establishments and attend      restaurant and food meet ups. Enjoy the restaurant scene and have an      interest in new and different cuisines

Key Goal: Number priority restaurants signed each month in your Region.
Additional goals include:

• Onboarding      excellence and upsells - e.g. maximising commercial opportunity,      selling-in marketing packages at launch, menu completeness at go-live

• Time      spent giving feedback and training to more junior team members of the team      on their sales performance

Requirements

• Be      comfortable with targeting new business and have sales experience

• 5+      years of sales and commercial experience

• Time      spent managing a team and ensuring that they hit targets

• Negotiator      able to structure win-win deals for restaurants and for Deliveroo

• Commercially      knowledgeable who understands the economics of food delivery - for      restaurants and Deliveroo

• Be      able to demonstrate product and industry knowledge to clients

• Aspiring      leader able to influence colleagues to achieve team goals. Capable of      managing cross functional initiatives to improve ways of working

• Take      ownership and work within demanding targets

• Have      an interest in all things food and restaurants

• Be      tenacious and motivated

• Live      within assigned region

• UK      Driving Licence and a car

• Given      our diversity of cuisines and desire to bring the best service to our      partners, we value additional language abilities and would love to hear      about any knowledge of Arabic, Spanish, Portuguese, Swahili, Mandarin,      Cantonese, Urdu, Korean, Vietnamese, Thai, Japanese or Bahasa/Malay.

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.