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职位名称:社区支持(兼职,中文)
工作地点: 远程(亚洲时区)
所属行业: 区块链 / 社区运营
薪资: 未披露(兼职)
工作开始时间: 录用后即可
职位亮点: 远程兼职;服务中文社区;关注用户增长与活动执行。
作为中文社区成员的第一联络点,及时解答问题并提供支持;
在各类平台上积极参与讨论,营造正面、专业、活跃的社区环境;
收集用户反馈,识别常见问题,并将复杂问题上报至相关团队;
协助策划和执行线上活动及社区互动项目。
至少 1 年加密货币交易所或区块链项目的社区管理或支持经验;
熟悉主要社区渠道(Telegram、Discord、WeChat、Weibo 等);
中文为母语,具备优秀的中英文书写与表达能力;
熟悉web3、区块链技术及基本交易概念;
具备出色的人际沟通能力,积极主动,善于解决问题。
公司介绍: BitMEX 是加密衍生品交易平台。
投递方式
点击链接直接投递:Job Application for Community Support - (Part time, Chinese Speaker) at BitMEX
工作许可说明: 未列明强制国别许可;需能覆盖亚洲社区活跃时段。
原文链接:Job Application for Community Support - (Part time, Chinese Speaker) at BitMEX
About BitMEX
BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with “no coin lost, ever!”.
Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum availability. Currently, BitMEX offers more than 100 derivatives contracts, 16 pairs for spot trading, and an easy covert function between 30+ different cryptocurrencies.
In 2015, BitMEX revolutionised the market by inventing the Perpetual Swap, which has since become the most widely traded crypto product. Demonstrating a commitment to transparency, since 2021, BitMEX has been among the first exchanges to regularly publish its on-chain Proof of Reserves and Proof of Liabilities, ensuring that the funds available exceed the total client balances."
For more information on BitMEX, company initiatives and our products, please visit the BitMEX Blog or www.bitmex.com, and follow LinkedIn, Discord, Telegram and X.
Role Overview
Are you passionate about crypto and an expert in community engagement? We're seeking a dedicated Part-time Community Support Specialist to help us build and nurture our growing Chinese speaking crypto exchange community.
Key Responsibilities
Act as the first point of contact for our community members across various platforms, providing timely and helpful support.
Engage actively with the community to foster a positive and informative environment.
Gather feedback, identify common issues, and escalate complex queries to the relevant teams.
Help organize and support online community events and initiatives.
Qualifications
Minimum 1 year of hands-on experience in community management or support within a crypto exchange or blockchain project.
Proven familiarity with key community platforms, including Telegram, Discord, and major Chinese social media platforms (e.g., WeChat, Weibo).
Native Mandarin speaker with excellent written and verbal communication skills in Mandarin.
Strong understanding of cryptocurrency, blockchain technology, and trading concepts.
Excellent interpersonal skills and a proactive, problem-solving attitude.